About this policy

This privacy statement applies to Headway Technologies Ltd trade as Headway Group. Here at Headway Group, we take the privacy of our clients seriously and will only use your personal information to administer your account and provide the services you have requested from us. As our client you agree to the use of your personal data set out in this privacy statement.

 

Information Collection

Upon our first contact or appointment, we collect personally identifiable information that you specifically and voluntarily provide to us. Such information may consist of, but is not limited to, your name, telephone number, email address, address, company name, company telephone number and address.

On some parts of the website, you may be asked to provide some limited personal information in order to enable the provision of certain services (e.g. prospectus ordering, registering with a society, etc). We may store this information manually or electronically. By supplying this information you are consenting to the Headway Group holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfill that purpose.

We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our webmasters. This is statistical data about our users’ browsing actions and patterns which does not identify any individual and allows us to ensure that content from our site is presented in the most effective manner for you and for your computer.

 

How the information collected is used

Personal information is used only for providing our services to you as you have requested and to administer your account with us. From time to time we may also send e-mails with information which we think you may find of interest and that might be useful for you.

Personal information will not be sold to third parties, or provided to direct marketing companies or other such organizations without your permission. Personal information collected and/or processed by the Headway Group is held in accordance with the provisions of the Data Protection Act 1998.

Demographical and statistical information about user behaviour may be collected and used to analyses the popularity and effectiveness of the Headway Group websites. Any disclosure of this information will be in aggregate form and will not identify individual users.

 

How we store information collected

Information which you provide to us will ordinarily be stored on our secure servers. However, we do work with third party contractors, some of whom host and operate certain features of the website. Accordingly, information that we collect from you may be collected in or transferred to a destination outside the European Economic Area (“EEA”). That information may be processed by staff operating outside the EEA who work for us or for one of our contractors. By submitting personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may disclose your personal information to third parties if we are under a duty to disclose or share such information in order to comply with any legal obligation or to protect the rights, property or safety of the Headway Group, its members or others.

 

How we use “cookies”

Most of our web pages use “cookies”. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allow us to improve our website.

 

Access to Information

The Data Protection Act 1998 gives you the right to access information held about you. As our client, you can request access to your personal information at any time for revision. In such cases, we will treat requests to access information or change information in accordance with applicable legal requirements.

 

Contact

Any queries or concerns about privacy on this website should be sent by email to info@headwaygroup.co.uk or addressed to the Data Protection Office, Headway Group, 59 Green Road, Oxford, OX3 8LD.